Privacy Policy

1. Introduction

KexLink Industry (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information of our website visitors and business partners. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your information.

We are a B2B industrial supplier serving cable and power cord manufacturers worldwide. We collect only the information reasonably necessary to respond to inquiries, process orders, and deliver our services.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our website, request a quote, or submit an inquiry form, we may collect:

• Your full name and job title
• Your email address and phone number
• Your company name and country/region
• Product interests, project requirements, and message content

2.2 Information Collected Automatically

When you browse our website, our servers may automatically collect:

• Your IP address and approximate geographic location
• Browser type and version, device type
• Pages visited, time spent on pages, referring website
• Date and time of your visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your product inquiries and quotation requests
• To process orders, arrange samples, and coordinate shipments
• To communicate with you about your account, projects, or customer service
• To send product updates, catalogs, or trade show invitations (only with your consent)
• To improve our website content, products, and services
• To comply with legal obligations and prevent fraud

We do not use your personal information for automated decision-making or profiling.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: With trusted logistics, shipping, and payment partners necessary to fulfill your order (e.g., freight forwarders, customs brokers).
• Legal Requirements: When required by applicable law, regulation, legal process, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
• Protection of Rights: To protect our rights, property, or safety, or that of our customers or the public.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics) so we can improve content.
• Preference Cookies: Remember your language and region settings.

You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted on our website
• Restricted access to personal information only to authorized personnel
• Regular security reviews and updates of our systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, resolve disputes, and comply with legal obligations. After that period, your information will be securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Objection: Object to or restrict certain processing of your information.
• Data Portability: Request transfer of your data to another organization, where technically feasible.
• Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

9. International Data Transfers

Our servers and operations are based in China, and we serve customers worldwide. If you access our website from outside China, your information may be transferred to, stored, and processed in China. We take steps to ensure that your data receives adequate protection in accordance with applicable data protection laws, including standard contractual clauses where required.

10. Children’s Privacy

Our website and services are intended for business customers and professionals. We do not knowingly collect personal information from children under 16 years of age. If you become aware that a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Last Updated” date. We encourage you to review this page periodically. Material changes may also be notified by email where appropriate.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

KexLink Industry (科联工业)

• Email: sales@kexlink.com
• Phone: +86-0769 85982500
• Address: #26 Gangqian Road, Shatian Town, Dongguan City, Guangdong Province, China
• Hong Kong Office: RM D5, 5/F, King Yip Factory Building, No.59 King Yip Street, Kwun Tong, Hong Kong